IT Admin Deployment Guide

Welcome!

This guide covers the installation and initial use of Merlyn Display software on your display panel.

Steps 1 – 4: For your district IT admin only.
Steps 5 – 9: For the admin or the teacher. 

Follow the steps to install Merlyn Display for teachers.
Once complete, teachers can start using Merlyn!

	Sign the Merlyn Mind Customer Terms
	Adding our allow list to your network
	Accessing the Management Portal
	Activating Licence Keys
	Physical installation of USB Receiver
	Preparation of the remote
	Updating the panel software
	Downloading the Merlyn Display software
	Registration of the panel

Signing the Merlyn Mind Customer Terms

Who can sign?

An authorised signatory from your organisation must sign the Merlyn Mind Customer Terms before setup can begin.

If signed during the sales process, the installation admin won't need to sign again.
If unsure about your contract status, submit a support request.

Sign Now

1	Select the Organisation to Sign for This should be the highest level you want to authorise, such as your district or an individual school. Signing at district level applies the terms to all schools within it. Signing at individual school level only applies to that school, and separate terms are needed for other schools. Once you select an organisation, confirm you have the authority to sign for it.
2	Confirm & Sign If authorised to sign, select "Yes" to view the terms. Read through them and then sign. If not authorised, select "No" and enter the email of someone who is. They will receive the link and follow the same process. A Merlyn Mind Customer Terms agreement must be signed before installation.

Adding our allow list to your network

Two things need to happen for Merlyn to work within your network:

Task One: School network allow list 

Request your Network Administrator to implement the Merlyn Allow List to allow access to Merlyn-provided cloud services for any devices using Merlyn.

Task Two: Email allow list

Ask your email administrator to allow emails from "merlyn.org" to ensure teachers receive training materials and announcements.

Accessing the Management Portal

1	Go to the Management Console https://manage.merlyn.org/
2	Claim the Organisation Search for your organisation, select it, and click "Claim". You can also register the highest-level organisation and/or individual schools for your own purposes. Note: Once claimed, no one else can claim it. Click "Next" on the organisation's page to proceed.
3	Add Admins You can add up to 19 additional admins to manage devices and users for the organisation(s). Enter the email addresses of the users you want to add. Click "Next" to proceed.

Activate Licence Keys

The person designated as the licence key recipient during the sales process will receive an email with the keys. If unsure who this is, ask your director of technology or submit a support request.

• Select the organisation from the dropdown to assign licence keys.
• Licence keys can be split between organisations.
• If you don't assign all available keys, they will become active but won't be assigned until you do.

Physical Installation of USB Receiver

Merlyn Display USB Cable

What's in the Box

1	Remote Lanyard comes unattached
2	USB Cable
3	USB Receiver Attach the USB cover to your lanyard
4	Quick Start Guide
5	2 AA Batteries
6	Safety Certifications

Connect the Merlyn USB Receiver

1	Connect the USB Receiver to the USB Cable.
2	Connect the USB Receiver to the Android USB 3.0 port on the back of the panel.
3	Leave the cable hanging down freely, without any tape, zip ties, or other restrictions.

Merlyn Display Whip Antenna

What's in the Box

1	Remote Lanyard comes unattached
2	USB Receiver with Whip Antenna
3	Quick Start Guide
4	2 AA Batteries
5	Safety Certifications

Connect the Merlyn USB Receiver

1	Straighten the whip antenna.
2	Connect the USB Receiver to the Android USB 3.0 port on the back of the panel.
3	Ensure the antenna is pointing down with a clear line of sight to the remote.

QR Code Sticker

Scan the code using your phone's camera app to access support site materials.

The QR code sticker will guide users to either this installation guide or the Get-Started Guide for teachers.

Prepare the Remote

Peel off the QR code sticker from the front of the remote, but keep the one on the back for future reference.

Turn the remote over and slide the back cover down and off to reveal the battery compartment.

Remove the battery tab if present, then insert the two AA batteries according to the positive (+) and negative (-) markings.

Slide the back cover back onto the remote and ensure it clicks securely shut.

 

Remote Batteries Note: Before using the remote for the first time, you'll need to insert fresh batteries. If you've been using the remote for a while, the batteries may need replacing.

Update your panel firmware and software

Before installing the Merlyn Display software, it's important to update your panel to the latest firmware and software version. This ensures the highest level of compatibility between the software and your panel.

The update process will vary slightly depending on your specific panel model. However, it typically involves accessing the System settings menu on your panel. Consult your panel's user manual for specific instructions.

Download Merlyn Display Software

The Merlyn Display software can be downloaded from the App Store on your panel. Depending on your access settings, the panel may require administrator approval before you can download the software.

Register the display

Activate the Software

Once downloaded, the Merlyn Display app will display a QR code. You need to scan this code using the Management Console to activate the software on your display.

Scan the QR code and follow the on-screen instructions to register the panel.

Ready to Teach!

The teacher is now ready to start using Merlyn for their lessons! Head over to the Get-Started Guide for teachers for further instructions.

If you have any questions, please check the FAQs or submit a support request.