Trial Installation and Onboarding

If you have been given a free Display remote at a conference or event, you should follow the directions below to start using Merlyn. After purchasing Merlyn Display, you should follow these directions. 

1. Update your panel firmware

2. Add our allow list to your network

3. Connect the USB Receiver to your panel

4. Prepare the Remote

5. Download the Merlyn Display software

6. Register the panel

7. Sign-in to the application

Update your panel firmware

Before installing the Merlyn Display software, please update your panel to the latest firmware. This will ensure the highest level of compatibility. The update process will be slightly different depending on the model of panel you are using, although it will likely involved accessing the System settings menu. Specific information for your Newline panel can be found here.

Add our allow list to your network

Two tasks must happen before Merlyn can successfully operate within your network infrastructure:

Task One: School network allow list 

Please request that your Network Administrator implement the Merlyn Allow list to allow access to these Merlyn-provided cloud services for any devices Merlyn is used with.

Task Two: Email allow list

Ask your email administrator to allow emails from "merlyn.org" to ensure prompt receipt of teacher training materials and other important announcements from Merlyn Mind.

Physical Installation of USB Receiver

Merlyn Display USB Cable

What's in the Box

1	Remote Lanyard comes unattached
2	USB Cable
3	USB Receiver Attach the USB cover to your lanyard
4	Quick Start Guide
5	2 AA Batteries
6	Safety Certifications

Connect the Merlyn USB Receiver

1	Connect the USB Receiver to the USB Cable.
2	Connect the USB Receiver to the Android USB 3.0 port on the rear of the panel.
3	Leave the cable hanging down free of any tape, zip ties, or other restrictions.

Merlyn Display Whip Antenna

What's in the Box

1	Remote Lanyard comes unattached
2	USB Receiver with Whip Antenna
3	Quick Start Guide
4	2 AA Batteries
5	Safety Certifications

Connect the Merlyn USB Receiver

1	Straighten the whip antenna.
2	Connect the USB Receiver to the Android USB 3.0 port on the rear of the panel.
3	Make sure that the antenna is pointing down and there is a clear line of sight from the antenna to the remote.

QR Code Sticker

This QR code is not necessary during the trial. It will take you to a post-sale setup guide.

Prepare the Remote

Remove the QR code sticker from the front of the remote, keeping the one on the back for easy reference.

Next, turn the remote over, slide the back down and off, then remove the battery tab from the remote. Replace the battery cover. 

Remote Batteries Before using the remote control, load the batteries. If you have been using the remote for a while, the batteries may need to be replaced.

Download Merlyn Display Software

The Merlyn Display software can be downloaded from the App store on your panel. Depending on access settings, your display may require administrator approval to download the software. 

If the Merlyn application or App Store is unavailable on your panel, you may be able to manually install using the steps shown here: Manual App Install 

Register the display

After downloading the software, the Merlyn Display app will present you with a QR code to register in the Management Console. This is required to enable the software on the display. Using the native Camera application on your phone, scan the code, then follow the onscreen guide to register the panel. When you are prompted for an organization, be sure to select "Merlyn Trial Demo Org 2025" from the drop down menu. If you do not see this org listed, please send an email to [e-mail]

If you received this panel as a demo directly from Newline, it might already be registered.

Sign-In to the Merlyn application

To unlock Teacher Toolkit capabilities, you will need to log into the Merlyn application on your display panel using an alphanumeric code:

1. Copy the 6-character code shown on your panel and head to https://portal.merlyn.org/devices.

2. Click on Add Device in the upper right hand corner:

3. Enter the code shown in the app and click Login in the lower right to save:

If you need support at any point during your trial, please reach out to Merlyn Support.